Does GloPRO ® require charging?
No. GloPRO ® comes with batteries installed and is ready for immediate use. Simply remove the clear battery tab and press the power button to begin. Power cord is not a charger and is provided as a convenience if battery power is unavailable.
How often should I replace the MicroTip™ roller head?
If used regularly, the roller head should be replaced every three months.
What is the needle length of each MicroTip™?
GloPRO ® MicroTip™ roller heads contain 540 surgical steel MicroTips ™ with a needle length of .3 mm.
How many times per week should I use GloPRO ®?
GloPRO ® is recommended for use 2-3 times per week but may be used nightly as tolerated.
Should I apply my serums and creams before or after using GloPRO ®?
Treatment products should be applied directly after using GloPRO ® when skin’s micro-channels are open and ready to receive the full benefits of your anti-aging serums and creams.
When should I use GloPRO ®?
PM use is recommended as collagen synthesis aligns with your body’s natural circadian rhythms during nighttime rest.
Can I use GloPRO ® while pregnant or nursing?
Yes. GloPRO ® can be used while pregnant or nursing but always consult a physician prior to beginning a new skincare routine during pregnancy and nursing.
Are there any active ingredients I should avoid while using GloPRO ®?
Avoid using acid-based serums, benzyl peroxide and concentrated AHA products with GloPRO ®. Always test a small area of your face if you have a concern about a particular active ingredient. All serums and creams in the GLO product line are designed specifically for use with GloPRO ®.
Can I travel with GloPRO ®?
Yes you can travel with GloPRO ®. Be sure to store in your clear storage case to avoid damaging MicroTips™ on roller head.
Can I use GloPRO ® plugged in with battery installed as well?
Yes. GloPRO ® can be used by plugging in the tool to an electrical outlet or by running on battery power. Batteries do not need to be removed when plugging the cord into an electrical outlet.
Why is my Sanitizing Spritzer bottle empty?
The Sanitizing Spritzer bottle is provided as a convenience to use when cleaning your tool. Due to regulatory provisions, flammable alcohol and electronics are not packaged together.
What type of alcohol should I fill my sterilizing spritzer with?
We would advise that you use regular isopropyl alcohol from the pharmacy store.
Who do I contact if I have questions about my tool?
To speak with a customer care specialist, please call 877.945.5274 or email firstname.lastname@example.org